Frequently asked.
Clearly answered.

BAM is wholesale-only. We work with print shops, embroidery studios, decorators, promotional product companies, sports teams, schools, nonprofits, corporate buyers, and entrepreneurs building their own apparel brands.

If you’re a consumer looking to buy one or two t-shirts for personal use, we’re not the right fit — we’re built for businesses that resell or decorate apparel.

Visit our wholesale application page and fill out the form. You’ll need:

• Your business name and contact details
• Your wholesaler / reseller ID (resale certificate number)
• A clear photo or PDF of your current resale certificate

Once submitted, our team reviews the documents and either approves your account or follows up if we need more info.

Typically 1–2 business days. You’ll receive a decision email at the address you applied with. If we need clarification on your certificate, expect a quick reply with what we need.

Once approved, wholesale pricing unlocks across the entire catalog the next time you sign in.

The most common reasons for denial are an expired resale certificate, a blurry or unreadable upload, or a mismatch between the business name on the certificate and the one on the application.

If your application is declined, you’ll get an email explaining why and an invitation to reapply or appeal with updated documentation.

Wholesale pricing is reserved for approved members. Prices, add-to-cart, and checkout are hidden until your account is approved — that’s how we keep our pricing protected from resellers, scrapers, and end-consumers.

If you’ve already applied and are still waiting, you’ll see an “Application under review” banner on every page until approval lands.

No MOQ. Order one piece or one thousand — wholesale pricing applies on every approved-member order, regardless of size.

Volume discounts kick in automatically at higher quantities for many styles. You’ll see the tiered pricing on each product page once you’re logged in.

Yes. Because there’s no MOQ, you can simply order a single piece in the style, color, and size you’re considering. It ships and is priced exactly like any other order.

If you need a coordinated multi-style sample pack for a client pitch, reach out and we’ll help you put one together.

If your order hasn’t shipped yet, yes — contact us immediately with your order number and what needs to change. We move fast (often shipping within hours), so the earlier the better.

Once an order has been picked, packed, and handed to the carrier, we can’t recall it. You’d need to refuse delivery or follow our returns process for unwanted items.

No — BAM is a blanks-only supplier. We carry the garments; you (or your decorator) put the artwork on them. That focus is why we can offer the prices, inventory depth, and turnaround we do.

If you need a decorator recommendation in the Atlanta area, drop us a line.

Orders placed before 2pm EST on a business day ship the same day. Orders placed after the cutoff or on weekends ship the next business day.

Transit time after that depends on your selected shipping method and destination. Southern US shops can typically expect 1–2 business days; coast-to-coast is 3–5 business days via ground.

The lower 48 US states. For Alaska, Hawaii, US territories, or international orders, contact us for a quote before placing the order — we’ll work out the logistics on a case-by-case basis.

We ship primarily via UPS and FedEx Ground, with USPS for smaller parcels. You’ll select your preferred speed at checkout and see live rates.

Tracking numbers are emailed automatically the moment your order leaves the warehouse.

Yes — we can ship directly to your end-customer with no BAM branding on the packing slip. Add a note to your order or message us with the recipient address and we’ll handle the rest.

Local pickup is available by appointment for approved members in the metro Atlanta area. Contact us after placing your order to coordinate a time.

We accept returns on defective blanks only, within 30 days of delivery, on garments that are unwashed, undecorated, and in their original condition.

We can’t accept returns on items that have been printed, embroidered, washed, or altered — once a blank is decorated it’s yours, not ours.

To start a return, contact us with your order number and a description of the defect (a photo helps). We’ll issue a return authorization and instructions.

Reach out within 48 hours of delivery with your order number and photos of the damaged box, packing, and product. We’ll either replace the affected items or refund them — your call.

Hang onto the original packaging until the claim is resolved, in case the carrier needs to inspect it.

Check the packing slip first — large orders occasionally ship in multiple boxes that arrive on different days. If the second box doesn’t show within 48 hours of the first, contact us with your order number and what’s missing.

We’ll trace the shipment, file a claim if needed, and get replacements out the door fast.

Unfortunately we don’t process buyer-error exchanges on undamaged blanks — restocking time and effort don’t work for our model.

The good news: with no MOQ, ordering exactly what you need is easy. If you’re unsure on sizing for a new style, ask us or order one to sample before going deep on it.

Our curated roster:

• BELLA + CANVAS — premium retail-fit tees, sweats, and tanks
• Next Level — fashion-forward fits in every category
• CORE365 — performance polos, jackets, and corporate-friendly apparel
• Gildan — the workhorse value brand for high-volume orders
• Comfort Colors — pigment-dyed, lived-in classics

We focus on brands the industry actually trusts rather than chasing every new label. If there’s a brand you wish we carried, tell us — we listen.

Inventory updates in real time as orders ship. If a SKU shows in stock, it’s on a shelf in our warehouse — not in a vendor’s queue or on a forecast.

If you’re placing a large order against a specific color/size and want absolute certainty, drop us a quick message and we’ll confirm before you check out.

You can sign up for restock notifications on the product page, or message us for an ETA. Most fast-moving SKUs replenish within a week or two; specialty items can vary.

For large orders against unavailable inventory, we’ll often source from a partner warehouse if the volume justifies it. Ask us.

All major credit cards (Visa, Mastercard, AmEx, Discover), Shop Pay, Apple Pay, and Google Pay at checkout. Payment is processed securely through Shopify Payments.

For approved members placing recurring high-volume orders, we offer net terms on a case-by-case basis — reach out to discuss.

Because BAM is wholesale-only and accounts are tied to a verified resale certificate, most orders are sales-tax exempt as resale transactions.

If your state requires us to collect tax based on your business’s nexus and registration, it’ll appear at checkout. Questions? Ask us.

Sign in via the member sign-in page and head to Profile in your account dashboard. You can update your email, phone, and saved shipping addresses anytime.

If your business name or resale certificate changes, message us so we can update the certificate on file.

BAM uses passwordless sign-in — just enter your account email on the sign-in page and we’ll email you a one-time code. No password to remember, no “forgot password” loop.

From your account dashboard, click Orders to see your full order history. You can re-add any past order’s items to your cart with one click for fast reorders.